Courses in Retail, Customer Engagement, Leadership & Management
A hands-on and practical retail program that focusses on providing learners with realistic examples and simulated activities that prepare them for a successful career in the retail sector.
The program emphasises the practical application of skills by taking learners on a career journey through an engaging workplace storyline, where they continually apply their learning through realistic workplace tasks and scenario-based assessments.
Features
- Full immersion in a simulated environment to ensure that the student experience is centered around the vocational outcome
- Assessments based on a simulated ‘story’ that takes learners through a variety of workplace roles and key business operations
- Consistent characters and workplace objectives that provide interesting and practical experiences and application of skills
- Extensive workplace documentation including policy and procedure, strategic and operational plans, workplace documentation and organisational financial records
- Visually appealing and easy to use platform that provides variety in learning and assessment approaches
- Practical assessment tools that require the ‘application’ of skills through the completion of appropriate workplace documentation and tasks
- Tightly mapped assessment tools that ensure all aspects of the training package are covered, and easily identified for validation or audit
- Clearly benchmarked assessment tools that ensure consistent and reliable assessment decisions