Download Retail unit list

Courses in Retail, Customer Engagement, Leadership & Management

A hands-on and practical retail program that focusses on providing learners with realistic examples and simulated activities that prepare them for a successful career in the retail sector.

The program emphasises the practical application of skills by taking learners on a career journey through an engaging workplace storyline, where they continually apply their learning through realistic workplace tasks and scenario-based assessments.


  • Full immersion in a simulated environment to ensure that the student experience is centered around the vocational outcome
  • Assessments based on a simulated ‘story’ that takes learners through a variety of workplace roles and key business operations
  • Consistent characters and workplace objectives that provide interesting and practical experiences and application of skills
  • Extensive workplace documentation including policy and procedure, strategic and operational plans, workplace documentation and organisational financial records
  • Visually appealing and easy to use platform that provides variety in learning and assessment approaches
  • Practical assessment tools that require the ‘application’ of skills through the completion of appropriate workplace documentation and tasks
  • Tightly mapped assessment tools that ensure all aspects of the training package are covered, and easily identified for validation or audit
  • Clearly benchmarked assessment tools that ensure consistent and reliable assessment decisions

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