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Certificate IV in Business

An interactive and hands-on course that has an emphasis on customer service, and more advanced business activities including continuous improvement and risk management.

Learners develop skills and knowledge within a customer service focussed simulated environment. Each cluster takes learners through a variety of ‘real-life’ business scenarios, focussing on the application of higher level business skills to achieve organisational and team objectives.

  • Intelligent clustering of units that bring together related workplace tasks and activities in a common-sense way
  • Assessments based on a simulated ‘story’ that takes learners through workplace scenarios and activities in a way that builds on business skills in a logical sequence
  • Extensive workplace documentation including policy and procedure, organisational customer service standards and strategies, workplace documentation and realistic planning tools
  • A focus on developing and improving processes and service delivery to achieve organisational objectives
  • Visually appealing and easy to use platform that provides variety in learning and assessment approaches
  • Practical assessment tools that require the ‘application’ of skills through the completion of appropriate workplace documentation and projects
  • Tightly mapped assessment tools that ensure all aspects of the training package are covered, and easily identified for validation or audit
  • Clearly benchmarked assessment tools that ensure consistent and reliable assessment decisions
  • An assessment rubric that provides students with clear guidance on the requirements of each task and recognises learners who submit high quality work

Course Material fees:

Learning Vault take pride in offering cutting edge online resources at a price point that give our clients maximum value for money whilst providing them with the entire learning package for both learners and trainers for each unit or qualification!

Unit price:

No. of UOCs pre-purchased Price per UOC Canvas LMS platform set up (150 student users).
Annual Fee based on student numbers
Total pre-purchase spend
200 28 $3000 $8,600
500 26 $3000 $16,000
1000 24 $3000 $27,000
1500 22 $3000 $36,000
2000 20 $3000 $43,000
2500 18 $3000 $48,000

Prices are exclusive of GST

Spend per year $50,000 $100,000 $200,000 $300,000 $500,000
Included resource value $70,000 $125,000 $250,000 $400,000 $700,000
Price per unit $15 $13 $11 $10 Negotiable
TAS written for cohort if required
Canvas customisation
System training workshops on Canvas if required
Additional units of competency

Prices are exclusive of GST


Full suite of learner materials
Complete assessor guides
Comprehensive mapping

Startup costs:

A sign-up fee of $3,000.00 + GST applies for all new clients. This includes 150 student licenses to our cutting edge Connected Classroom platform, Canvas.

If you have any questions about how Learning Vault can tailor a resource solution for your training needs, please contact our sales team on 1300 662 443.

10 Students 100 Students 250 Students 1,000 Students 3,000 Students 5,000 Students Paper-based Materials
Pricing (per license) $290 $280 $270 $250 $225 $200 $350